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Frequently Asked Questions

What is 12go Asia ?
12Go Asia offers online tickets for flights, trains, buses, ferries and taxi transfers as well as joint cross-border routes between countries.
12Go Asia is part of bikintour services ?
We want to help traveller easier to travel around indonesia, so we attach 12Go form in our website so traveller who visiting our website can search tickets for trains , taxi and busses with 12Go platform, the services we not yet provided yet.
If problem appeared with 12Go, where should i complaint ?
You can complaint directly to 12Go. We Only attached their searching form in our website to helping traveller find the transportation that we not provided yet.
Bikintour is part of 12Go ?
We are not part of 12Go, we just put their search form in our website. Their product services is only additional services from our main services. We reference them since their product service seem can accomodate traveller needs while they travelling around asia.